Friday, April 17, 2009

Questions? Complaints? Please Feel Free to Email!

Occasionally I get questions or complaints via comments posted on our blog. Unfortunately I can't easily address these issues that way.

Case in point:

A customer posted a complaint about being overcharged for shipping (we have a weird random glitch that seems to be charging some people big bucks for shipping---we're working to fix this, of course). Thankfully she also sent us an email and we worked it all out. But many people don't email.

If you post a comment here, I can't fix it for you. I don't know how to reach you.

If you have a question or complain, please do feel free to email us.

Our email address is

So please email me. I promise I'll do my best to help.

Not like I'm begging for you to send complaints or anything....but if you are having trouble we do want to know. We want to help you, really we do!

Oh and if you feel the need to send along a compliment, we gladly accept those too!


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