Monday, November 3, 2008

Ordering Deadlines for the Holidays

The holidays are right around the corner already. Can you believe it? Time to start shopping for gifts. Please keep the following information in mind when you place your orders.

  • DLL Rainwear does not ship orders during the weekends.

  • Please factor in 2 to 3 days to process your order prior to shipment.

  • Please provide a phone number and email address in case we need to contact you.

  • UPS does not operate on weekends.

  • UPS will not deliver on December 25th.

  • DLL Rainwear will be closed December 25 & 26th and will resume shipping on the 29th.

To ensure you receive your order by December 25th, here are some helpful deadlines (for the contiguous United States).

Last Day to ship UPS Ground service:

Friday Dec. 12th: East Coast

Monday Dec. 15th: Midwest

Thursday Dec. 18th: West Coast

Last Day to ship UPS 3 Day service:

Thursday Dec. 18th: East Coast, Midwest and West Coast

Last Day to ship UPS 2 Day service:

Friday Dec. 19th: East Coast, Midwest and West Coast

Last Day for UPS Next Day service:

Monday Dec. 22rd: All US locations

Obviously we will accept orders received after these dates and will do our best to get them shipped out quickly.

The above dates account for processing time at our warehouse but do NOT take into account any possible bad weather, acts of nature or other issues beyond our control which may affect delivery.

International Orders:

We always recommend ordering as early as possible. Customs processing dramatically increases before the holidays and can (and will) delay delivery of your package for weeks. On average, customs will take 3 to 4 weeks (if not more) during these busy months.

Hawaii, Alaska, Puerto Rico, Military Addresses:

Your order will be shipped using at least USPS Priority Mail. Unfortunately Priority Mail is NOT guaranteed by the postal service to arrive in under 14 days and is technically not even considered traceable (even though there is a tracking number). If you need it fast and want to be able to track your package, we recommend Express Mail. Shipping to military addresses may take longer.

Some final notes...

We always suggest ordering early to get the best selection as well as to avoid nail-biting while waiting for the delivery man.

Please be sure to check your email and voice mail as we might need to reach your regarding your order. Items do run out quickly and sometimes we need to inform you of an out of stock item. The longer it takes us to reach you, the more your order will be delayed.

We hope you all have a wonderful holiday season. Please do contact us if we can be of any help.



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