Thursday, December 18, 2008

Our Customers ROCK!

I've been meaning to share some of the wonderful customer comments we get and thought that now was a great time to do so. We have the best customers here at DLL Rainwear--hands down! Thanks so very much to each and everyone of you....and special thanks to the ones who take the time to email us and say things that warm our hearts!


You have given me excellent customer service and it was a pleasure working with you. Thank you for being so prompt in your responses. Thanks again for all your help.

~Lynae J.

I'm shocked at the personal email from you informing me of this and getting back with me so quickly. I don't know of any other business that handles customer issues personally these days. Thank you!

~Paula J.

I thank you for writing back so quickly, especially during the holiday season it is difficult to find reps. from companies who are still so kind and accommodating - keep up the great work and Happy Holidays!

~Danielle K.

I was astounded by the extensive collection of boots on your website, ordering was easy, shipping was fast, and customer service has been wonderful! I will be back!

~Patty D.

The boots are superclass, the quality is very good and the size fits excellently.Thank you so much!!!

~Anastasia M. (Russia)

Wow! I never expected a response so fast...especially with the Thanksgiving holiday. You guys are good! I will put in my order ASAP. Thank you!

~Lynn M.

Thank you SO MUCH for your AWESOME customer service!! Your prompt answers, resolution, and understanding of my request cannot be beat. I will definitely shop with you again.

~Natalie B.

I received my new boots the other day and they are perfect! Thank you for the great customer service. It is greatly appreciated.

~Sharanda S.

I have recommended DLL to several friends and already have them ordering items! You have been extremely helpful, i appreciate it!

~Catherine C.

I'm even not smiling...I'm laughing because of the happiness you really presented me!!! You're the best from all the people I've ever met. You're the only one who didn't refuse to help me, for whom Russia appeared not a big deal to sell the products. I greatly and deeply appreciate for all your patience you had to work with my order for such a long time and not to give up! You had been encouraging me all the time even when I had the moments and didn't believe in getting the boots. Sorry for all this emotions, I can speak and speak. I'm waiting breathlessly for already, yep- MY boots!

~Alyona A. (Russia)

These are just a few...I will be sure to share more another time.



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